Generate a QR Code for a New Device

Before you begin – check the SETTINGS on your mobile device, Microsoft Authenticator will need to access to the camera

On iOS, go to Settings-Authenticator-turn on camera

On iOS, go to Settings-Authenticator-turn on camera

Next, using an Internet Browser (Firefox works best), go to https://mysignins.microsoft.com

Click on Add Method (you may see Microsoft Authenticator listed already but this is for your old device)

Click on Add Method (you may see Microsoft Authenticator listed already but this is for your old device)

Make sure it says Authenticator App, then click ADD

Make sure it says Authenticator App, then click ADD

You will see a prompt to download the App, but you may already have it so click Next

You will see a prompt to download the App, but you may already have it so click Next

Continue to follow the prompts on the screen and a QR code will be provided

Continue to follow the prompts on the screen and a QR code will be provided

If the MS Authenticator app only provides a place to enter code and URL, please see note above to allow camera access

If the MS Authenticator app only provides a place to enter code and URL, please see note above to allow camera access

Scan the code and your account will add, continue to follow the prompts

You may delete the old device now from https://mysignins.microsoft.com/Security Info