Multi-Factor Authentication

Table of Contents

Multi-factor authentication (MFA) is an authentication method requiring two or more pieces of information to access an application/website. Login requires a combination of your username, your password, and a mobile device or phone.

Once the IT Department adds your area to the system, you’ll get a message when attempting to login into WebAdvisor or Self-Service to set up the multi-factor authentication. In the future Colleague will also require MFA.

We’re using Office 365 Microsoft Authenticator that provides several contact methods to choose from:

  • Receive notifications on a mobile app that can be downloaded to Androids and iOS phones. With the app, you only have to hit an approve button and it takes you right in without having to type your username and password
  • Call or text your cell phone with a verification code
  • Have an automated voice call to your office phone

Please note that it will be very important to lock your computer when you leave your desk since the authentication is based on your Windows credentials.

Authenticator App #

If you want to use the authenticator app, download the Microsoft Authenticator from your app store. Once the IT Department adds your area to the system, you’ll get a message when logging into WebAdvisor or Self-Service to set up the multi-factor authentication. Follow the prompts to set up a work or school account. If using the app, a QR code will appear on your computer screen during set-up which you will take a picture of on your cell phone for configuration.

Please note — The initial set-up does not work well with Internet Explorer so use another Web Browser such as Chrome or Firefox.

MFA Setup #

Microsoft provides detailed setup and configuration information. Please follow their setup guide to setup any device with the Authenticator app.

Please email help@utulsa.edu if you need assistance.